FAQ

We sincerely hope that our FAQ page provides valuable insights to assist you in understanding
and utilizing our intelligent data panel solutions effectively.

Frequently Asked Questions

Last updated: May 2, 2023

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Flameware Technology Co., Ltd.
36 Toronto Street, Toronto
Ontario, CAN

Welcome to Flameware!

Flameware is a cutting-edge technology company specializing in intelligent data panel solutions. Our mission is to help businesses make data-driven decisions by providing easy-to-use, intuitive, and secure data visualization tools.
We understand that every business has unique requirements, and that's why we work closely with our clients to tailor our solutions to their specific needs. Our team of experts is committed to providing exceptional support and guidance throughout the entire process, from pre-sales consultation to post-implementation assistance.
On this FAQ page, you'll find answers to common questions about our services, including pre-sales consultation, user privacy, data management, and security. If you have any further inquiries or need additional support, please do not hesitate to contact our dedicated customer service team. Thank you for considering Flameware as your trusted partner in intelligent data panel solutions. We look forward to helping you unlock the full potential of your data and drive your business succes

1. Is there a fee for pre-sales consultation?

Our pre-sales consultation service is designed to help you better understand our intelligent data panel solutions and how they can be tailored to your specific needs. The consultation is provided at no cost to ensure you have all the necessary information before making a decision.

2. How does Flameware handle user privacy?

At Flameware, we take user privacy very seriously. It's important to note that we do not access user data directly. All data sources are provided by B-end users, and the data remains on the users' own servers. We adhere to strict privacy policies and practices to ensure compliance with applicable laws and regulations. Our Privacy Policy details the steps we take to safeguard user privacy and the measures we have in place to protect personal information.

3. What data does Flameware collect?

Flameware itself does not collect user data directly. We work with data provided by B-end users, which is necessary for delivering our intelligent data panel services and enhancing user experience. The specific data collected depends on the nature of the service and the level of interaction with our data panel solutions.

4. How does Flameware use the data collected?

We utilize the data provided by B-end users to offer, maintain, and improve our services, as well as to develop new products and features. We may also use data for customer support, communication, and to personalize user experience. Our goal is to responsibly use data in a way that benefits our customers and complies with our Privacy Policy.

5.What measures does Flameware take to ensure data security?

At Flameware, we implement robust security measures to protect the data we work with. Our data security practices include encryption, access controls, and regular security audits. We continuously monitor our systems for potential threats and vulnerabilities, and we are committed to staying current with industry best practices to ensure the highest level of data protection.